|Extra Week For Tax Credits Renewals
More time given due to industrial action
HM Revenue and Customs (HMRC) is giving tax credit customers an extra week to renew their tax credits claim – if they have not already done so. This is in response to industrial action taking place this week.
HMRC appreciates that customers may find it more difficult to get through to the tax credits renewal phone line as a result of the industrial action. While customers who can are encouraged to use the new online renewal service, those that need to speak to an operator now have until Wednesday 6 August to renew.
Tax credits customers with changes to declare must now tell HMRC by the 6 August or they will lose their tax credits. This year, customers can renew their tax credits online for the first time at www.gov.uk/renewtaxcredits. As well as the online service, customers can send their tax credits declaration to HMRC by post, or self-serve on the phone using the new automated speech-recognition service on the tax credits helpline, by saying ‘Renewals’ when prompted.
Lin Homer, Chief Executive of HMRC, said:
July 30, 2014