Review of BT payphones in Putney

as BT plans to remove 7 payphones from the SW15 area

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Tony Colman has received notification of a consultation by BT on removing 7 payphones from the Putney area.

He would like to highlight this to constituents and encourage those who have views on the matter to write to Wandsworth Council's planning department: Planning Department, Wandsworth Town Hall, Wandsworth High Street, London, SW18 2PU.

The letter Tony received from BT read:

"BT is currently reviewing the number of public payphones across the country and I want to inform you of the impact on Putney. We have also informed local authorities and all parish councils of any changes to the number of payphones.

The increase in mobile phone ownership has led to a complete culture change in communication and far fewer people now use public payphones. Over the last three years, the number of calls made from BT payphones has almost halved and the revenue of payphones has dropped by 41%. Furthermore, of the 72,000 street payphones in Great Britain, only 30,000 are profitable, with the remaining 42,000 being unprofitable. Yet despite these commercial challenges, BT is very conscious of its social obligations and has pledged its commitment to retain a payphone service across the country for people who depend on it.

In your constituency there are 88 payphones and we plan to remove 7. 81 profitable payphones will remain. We recognise that there may be concerns about our plans, but through extensive consultation with local representatives we aim to cause as little inconvenience as possible.

Possible removals:

Number Location Post Code

020 88744023
West Hill/Amerland Road SW18 1PZ
020 87889478 Sefton St/Horne Way SW15 1HX
020 87883982

Adj 2-58 Glen Albyn Road
SW19 6HD
020 88742968
Wandsworth Fire Station, West Hill
SW18 1RL
020 87802118
Embankment/Lower Richmond Rd
SW15 1LB
020 87802124 Putney Leisure Centre, Upper Richmond Rd SW15 2RD
020 87802469
Charlwood Road/Upper Richmond Rd
SW15 1PJ


As a Universal Service Provider, Bt is obliged to follow a formal consultation process, agreed with Ofcom, prior to removing any public payphone where there is not an alternative within 100metres. We wrote to the local planning authority and town, parish or community council on 1 July with details of our intention to remove certain payphones together with a map and list of all kiosks in the area. At the same time we placed a notice in the phone box identified for removal so that members of the general public are aware of our intentions. We ask the local planning authority and council for written responses to our letters within a 42 day period and via the notices we inform our customers and the general public to send their comments to the local planning authority. If we do not receive any responses within the 42 day consultation period, we progress the plans to remove the kiosk. BT takes note of all objections raised during the consultation period and in these circumstances will work with the local authority and parish council to achieve a mutually acceptable solution."

The consultation in Putney began on 1 July and comments should be sent to the Local Authority by 11 August.

 

July 14, 2004