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HOSPITAL
HERO REWARDED
Ofelia
Zuluaga has been named the Royal
Hospital for Neuro-disability's
Unsung Hospital Hero.
Ofelia
receiving her
certificate from
Peter Franklyn,
Chief Executive,
Royal Hospital
for Neuro-disability
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The competition was launched
in August to recognise those
staff and volunteers who go
beyond the call of duty to make
the hospital a better place
for patients, staff and visitors.
Ofelia
has been a Physiotherapy Assistant
at the Royal Hospital for Neuro-disability
for 22 years, and more recently
has had a dual role, also working
as a Health Care Assistant.
She is well known to patients,
relatives and staff for her
warm smile, great sense of humour
and the genuine care she shows
to everyone she meets. On winning
the award, Ofelia said, "I
am in a cloud bubble as I am
so happy! Thank you."
Chief
Executive, Peter Franklyn presented
her prize, a weekend for two
at a Jarvis Hotel, saying, "I
am delighted that Ofelia has
been recognised for all her
hard work. She is an excellent
example of the large number
of our staff and volunteers
who fall into the category of
'Unsung Hospital Heroes'."
The
prize was kindly donated by
a participant in the Royal Hospital
for Neuro-disability's Annual
Charity Golf Day earlier this
year. The anonymous donor won
the voucher for a weekend of
luxury during a raffle at the
event, but returned it to the
hospital asking that a member
of staff receive it in recognition
of their hard work.
Ofelia
is certainly a deserving winner
as one of her nominations illustrates:
"Unlike Ophelia in Hamlet,
our Ofelia is life enhancing,
never unhappy. She has been
a maternal figure to countless
new staff at the hospital. With
a wave, a smile and a friendly
chat Ofelia makes the hospital
an even more welcoming and special
place. I'm proud to work with
her."
Yvonne
Lewis, Director of Clinical
Services said, "This is
a well deserved peer nomination
and award. Ofelia always has
a smile and kind word for those
she meets and personifies the
ethos of care that is the Royal
Hospital for Neuro-disability."
Head
of Physiotherapy, Sue Hall added,
"Ofelia is always cheerful
and happy. She is extremely
well known and well liked, putting
in many hours in her dual role
of physiotherapy assistant and
health care assistant. She cares
deeply about her job and the
patients, finding time to talk
and listen, and in many instances,
make real friendships. She is
an asset to our department and
we are all very proud of our
'Unsung Hospital Hero'."
The Royal Hospital for Neuro-disability
has presented certificates to
recognise all the staff and
volunteers nominated, thanking
them for their hard work and
dedication.
The
Royal Hospital for Neuro-disability
is a national medical charity,
not part of the NHS. It provides
both rehabilitation and long
term care for people with severe
and complex neurological conditions,
and severe physical disabilities
resulting from brain injury,
strokes, Huntington's disease,
multiple sclerosis and many
other complex disabilities.
Royal
Hospital for Neuro-disability
website
October
1, 2002
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