|Ticket Offices To Close At East Putney & Putney Bridge Stations|
Transport for London unveiled plans to cut 750 station staff and close all but six tube ticket offices in London
The Mayor of London has today (20th November) announced huge changes to the tube service, most notably the closure of all ticket offices on the underground.
Despite Boris Johnson’s manifesto commitment to keep them open every ticket office will close by 2015 with the loss of up to 750 jobs. The RMT union have described the plans as ’lethal’ and have already warned about the possibility of strike action which could take place before Christmas. TfL say there will be no compulsory redundancies as a result of the plan although staff may need to accept the need for ‘greater flexibility’.
TfL say that many stations will still have ticket halls rather than ticket offices and staff will be encouraged to deal face-to-face with passengers. There will be four different categories of stations including ‘Gateway’ stations such as major arrival points like Kings Cross, ‘Destination’ stations such as Leicester Square and ‘Metro’ and ‘Local’ stations. The distinction between the latter two remains unclear with the Metro station described as ‘dedicated customer service staff with the latest in mobile technology permanently located in ticket halls’ and Local station ‘will have staff stationed in ticket halls providing help to customers who need it’. TfL have committed that all stations will have staff working at them whilst trains are operating.
Londonwide Assembly Member Fiona Twycross said: