Postwatch Greater London - The watchdog body for the postal services

Following various articles and complaints on the forum here are the details for contacting the official watchdog on the postal service.

What is Postwatch?

Postwatch is an independent watchdog body set up to help consumers receive a better postal service. Whether you have a complaint about your postal service or would like to discuss local issues, Postwatch provides free, impartial advice.

How do I make a complaint about the standard of service?

If you would like to make a complaint about your postal service or if you would just like to find out more information about Postwatch, please contact us at:

Postwatch Greater London
28 Grosvenor Gardens

T 020 7259 1185
F 020 7259 1188

Find out more on the website:


Forum comments: accuracy of delivery /security

Post Office articles:

Cllr Lister comments on the service
Post Office franchise.
Strike threats summer 2001