you been troubled by holes dug up and left for weeks in the pavement or
road near you? Local resident
seeks similar experiences before contacting Transco
I have a largish hole in the pavement outside my house in Putney which
Transco dug back in June, and in spite of my phone-calls and e-mails,
there it remains, a danger to pedestrians and an eyesore to everyone five
Transco was called to replace a length of gas pipe from the main in the
road to my house, which it did promptly on June 25. The crew left saying
that another team would be along to fill in the resulting hole in the
pavement. They left some plastic barriers round it, but these take up
most of the pavement, and anyway fall down in the lightest wind.
We are now well in to August and the hole is gradually filling with rubbish.
As far as I know, no one's fallen in yet, but pram-pushers, children and
the infirm are at obvious risk.
I have phoned Transco twice to remind them. The second time "a manager
will ring you back" but of course didn't. I've complained via e-mail
to the Transco website as invited, but no response there either.
My next step will be a complaint to Sir John Parker, chairman of the parent
company, NationalGrid Transco. Its management can't be as dilatory as
this in other respects -- can it?
But before I do, I wonder if other people have been troubled by these
holes, and whether they, too, have tried to prod Transco into action?
I recall a number of them in the vicinity, but I have no means of knowing
which firm was responsible.
I look forward to responses.
August 5, 2004